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Housing association celebrates £50 million regeneration in East Glasgow

West of Scotland Housing Association (WSHA) was joined by the Minister for Local Government and Housing Kevin Stewart MSP and Councillor George Redmond, Executive Member for Jobs, Business and Investment at Glasgow City Council, at the launch of its latest housing development. The development marks a landmark £50 million investment in Camlachie/Barrowfield in East Glasgow.

The housing association, one of Scotland’s oldest social landlords, has been delivering a comprehensive regeneration programme in the area since 1996, creating 500 high quality affordable homes. WSHA has invested an additional £25 million in developing 200 homes within the neighbouring communities of the Gallowgate and the Games Village, Dalmarnock.


The latest £2.4 million development in Camlachie consists of 18 amenity homes designed for older people, with two ground floor flats being designated for wheelchair users. The project, which also includes a community car park, was constructed by CCG (Scotland) Ltd and given funding support by Scottish Government, Glasgow City Council and WSHA.

Minister for Housing Kevin Stewart said:

“This development will provide affordable, good quality social rented housing and will provide much needed housing in the area.

“We have committed to deliver 50,000 more affordable homes over the next five years, backed up with investment of more than £3 billion, and announcements such as this one mark each step we take on delivering that pledge.”

Other recent physical regeneration includes a new community park and improved recreational facilities at the local community centre. The association has also invested in providing services that improve the health and wellbeing of tenants and the wider community, including a money and energy advice service, older person’s service, youth diversionary programmes, food parcels and starter packs for tenants moving in to the local area. Wider tenant support is also provided by the association in the form of an in-house Welfare Rights Team.

One member of the community who has witnessed the changes in the area is Rita Gallagher. She said:

“I have lived in Camlachie for 44 years and there have been a lot of improvements since WSHA started working in the area.

“I was lucky enough to get one of the new amenity homes, and it has been a fantastic move for me. It is great having the outdoor space, and the house is lovely. Being on the ground floor means I have a greater sense of freedom, and there is already a sense of community spirit among everyone living here.”

Lynne Donnelly, Chief Executive of WSHA, said:

“West of Scotland Housing Association is committed to building stronger, safer and healthier communities where people have opportunities to reach their full potential. We are proud of the regeneration we have undertaken in Camlachie and delighted to have been working with residents here since 1996 to provide high-quality homes and services that meet their different needs.”

Councillor George Redmond, Executive Member for Jobs, Business and Investment at Glasgow City Council, said:

“It is very pleasing to see this housing development complete, a key stage in the regeneration of Camlachie and the transformation of what was a vacant brownfield site.

“This is yet another example of the building of high quality new homes in the city, and this is very important, as it means real improvement in the quality of life for many people.

“I am delighted to say that Glasgow City Council helped to fund this project, working with partners including West of Scotland Housing Association and the Scottish Government.”

Pictured: Left to right: Ruth Simpson, Chair, WSHA; Tenants Jean Bell and Rita Gallagher; Housing Minister Kevin Stewart; and Lynne Donnelly, Chief Executive, WSHA.

Monday, August 29 2016 9:46


SFHA submits response to Social Housing Charter

The SFHA has submitted its response to the Scottish Government’s consultation on the Social Housing Charter.

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Following feedback received from members, the SFHA has asked that no sweeping changes be made to the Charter at this time.

SFHA Policy Lead Alan Stokes said:

“The Charter provides a useful method for tenants and landlords to evaluate and compare performance.

“However, since the Charter’s inception, each RSL in Scotland has, to date, submitted just three Annual Returns on the Charter (ARC) to the Scottish Housing Regulator – meaning that only now are we beginning to see the possibility of meaningful benchmarking and comparisons year on year based on this data. To radically alter the Charter so early into its existence would not be giving it adequate time to yield demonstrable results. The Charter is still young, and needs to be in place for a longer period of time before its overall impact can be meaningfully assessed.”

The SFHA will also feed into any subsequent review of the Scottish Housing Regulator’s Charter indicators that it uses to measure performance against the Charter outcomes, which will follow the conclusion of the Charter review next year.

If you are an SFHA member and would like further details of the federation’s response to the Charter review, please contact Alan Stokes


Two days left to catch early bird offer for Property Repairs and Asset Management Conference 

Setting THE Standard 

4 and 5 October 2016, Macdonald Aviemore Resort

SFHA conference

With so much happening in the sector, be it EESSH, retro-fit, asset management strategies, value for money or the future delivery of repairs services, the SFHA’s Property Repairs and Asset Management Conference is not to be missed! Delegates will get up to date on the major issues in asset management and property maintenance in housing, from the high level policies and targets that effect associations to practical tips and live demonstrations of technology.

Book by Thursday 1 September and receive £30 off the cost of a residential place, and when you book two residential places, you can get a third place for free.

This not to be missed conference will focus on the practical things that help you do your job in addition to the opportunity to get together with like-minded people. New for 2016 will be exhibition learning zones which see the return of the interactive demonstrations which were very popular last year as well as new watch-and-learn sessions and new innovations in maintenance.

Delegates will also have the opportunity to visit an innovative local development on Monday 3 October.

Don’t miss out – to book your place and for programme details, visit the SFHA’s Eventbrite page or contact 0141 332 8113 or

Wednesday, July 13 2016 9:14


Anna Stuart MBE awarded inaugural Mary Barbour Award

Anna Stuart MBE, Chair of Cassiltoun Housing Association, has been awarded the inaugural Mary Barbour Award.


The award recognises the contribution women who follow in the footsteps of Mary Barbour, make to community campaigning in Glasgow. The recipient of the award is recognised as making a significant contribution to local communities through a specific campaign or various campaigns over a sustained period.

The award was presented by the Lord Provost of Glasgow Sadie Docherty at the Pearce Institute in Govan on Thursday 25 August.

Twenty nominees, together with their supporters, family and friends, gathered to celebrate the role, influence and legacy of local woman who have made substantial contributions to their local communities.

Anna Stuart MBE said:

“I am truly honoured to have been nominated and mentioned in the same breath as Mary Barbour, never mind winning the award.

“Tonight has highlighted the dedicated role women play in Glasgow. I congratulate my fellow nominees and thank the organisers for promoting the work of women in local communities.

“I have been supported by many people over the past 35 years, and without their help, I would not be receiving this award which I dedicate to Castlemilk.”

Charlie Millar, Chief Executive Officer of Cassiltoun Housing Association, said:

“Anna is a one off, a housing pioneer with a strong vision who keeps everyone at Cassiltoun on their toes by always looking to make things better for ordinary folk, and, in that respect, I can’t think of a more deserving winner of this prestigious award.”

Pictured: Anna Stuart MBE with Lord Provost of Glasgow Sadie Docherty

Monday, August 29 2016 9:47


Making learning fun for frontline staff

Frontline staff hold the key to housing organisations providing excellent services to tenants and other service users.

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SHARE’s new conference, Connect, Serve, Deliver – Making the Customer Experience Exceptional, aims to motivate, inform and celebrate frontline staff and the important contribution they make to their organisations. It will also provide a useful learning experience where they can pick up new skills, have fun and meet colleagues from across the sector.

There are some really excellent speakers such as keynote speaker Gavin Oattes from Tree of Knowledge who will be keeping delegates motivated and upbeat throughout the day.  Gavin is a well-known speaker, comedian, writer, teacher and children’s author, with an ambition to inspire, motive and make people laugh.

The event is packed with workshops such as: dealing with difficult customers; the value of complaints; are you really speaking to your customers?; social media and much more.

Alan Ferguson, Director of SHARE, said:

“We have been listening to what the sector has been asking for and set up this event in response.

“It is not always easy to release frontline staff from their day job, but it is important to invest in this key resource.

“This will be a fun event and provide a key learning opportunity for delegates.”

The event will be held at the Teacher Building in Glasgow on Wednesday 14 September, and the programme is out now, so you can find out more about what the day holds. Costs have been kept to a minimum, and if you’re studying a housing related qualification, there is an additional subsidised rate.

You can find out all about the event and book your place(s) by visiting the SHARE website.

If you would like further information, please contact Pauline Munro, SHARE Marketing and Events Manager, on 0141 550 7595 or email


Lintel says a fond farewell to Director Pauline Barbour after 11 years

After almost 11 years of dedicated service, Pauline Barbour has decided to move on from her post as Director at Lintel Trust.


Pauline joined the trust in 2005 and in her time has overseen a number of major changes, the most recent being the conversion of the trust to a Scottish Charitable Incorporated Organisation.

Robert McDowall, Chairperson of Lintel Trust, said:

“Pauline has been our Director for a number of years, during which time she has always demonstrated her commitment to Lintel Trust, its partners and the vulnerable groups that they serve. Our ability to help others has been enhanced by Pauline’s skills and experience, and we thank her for all her efforts over the years.”

Pauline said:

“I have thoroughly enjoyed my time with Lintel. I’d like to take the opportunity to thank everyone who has supported the work we do, whether it be the board of trustees, Link Group, the SFHA, funders, sponsors, partners, MSPs, attendees at events or grant recipients and I will miss the variety of what working with Lintel can bring.”

Existing and new supporters of Lintel Trust can contact Kate Christie at or view the trust’s activities at

Pictured: Pauline Barbour.


Caledonia Housing Association shortlisted for Service Business of the Year

Caledonia Housing Association is delighted announce that it has been shortlisted as a finalist for the Courier Business Awards.


Caledonia Housing Association is one of three finalists in the Service Business of the Year category. Businesses in this category must not only demonstrate a strong customer focus and high customer satisfaction but be committed to developing new talent and supporting local economies.

The winner will be announced at an awards ceremony to be held at Apex Hotel in Dundee on 29 October.

Julie Cosgrove, Caledonia Housing Association Chief Executive, said:

“I am delighted that Caledonia Housing Association has been shortlisted as a finalist for the Courier Business Awards. To be recognised as one of three finalists in the Service Business of the Year Category is a great accolade to the hard work of all Caledonia staff in putting our tenants and excellence at the forefront of all we do.”


MSPs visit Cube to hear how it successfully engages with tenants

A delegation of MSPs visited Cube Housing Association to hear how it engages with tenants.

Members of the Scottish Parliament’s Local Government and Communities Committee visited Cube’s offices at Maryhill Burgh Halls in Glasgow.


The MSPs heard about how Cube – which is part of Wheatley Group – is improving homes and communities across central Scotland.

The MSPs were particularly interested in Cube’s ‘We’re Here to Help’ campaign, which saw staff visit tenants in every neighbourhood to ask their views on how to improve services. As a result of the campaign, a number of improvements were introduced, including a free phone number and support to set up a local credit union.

Bob Doris MSP, Committee Convenor, said:

“We were very interested to see how housing associations engage directly with tenants and communities.

“We were interested in the challenges and opportunities they face and how we can work in partnership with Cube, Wheatley Group and other housing providers.”

Cube Director David MacKenzie said:

“We were delighted to welcome the committee to see how Cube is improving tenants’ lives.”

Pictured: MSPs with Cube tenants and staff outside Maryhill Burgh Halls.


ELHA’s Adventures in Wonderland now available to download at

As the adventures continue for East Lothian Housing Association (ELHA) and its happy band of Sprites, the latest volume (containing some nonsense, a few riddles but largely lots of sensible data about the year just gone) is now available to download at


The Queen of Hearts herself presents the report, and whilst she had threatened everyone at ELHA with “off with their heads” should any mistakes be found, all appears to be in order so far, and the Queen has remained calm. The Chairman, in Caterpillar form, considers how everything is the same, just different (that’s all), and commits to continuing to ask awkward questions.

To give away any more would spoil the story, but go to with an inquisitive mind, see how “imagination is the only weapon in the war against reality” and let ELHA know if you can help us write the next chapter. Or just follow in a less exciting not so Wonderland kind of way.


Job of the Week – Policy and Public Affairs Advisor

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The Scottish Federation of Housing Associations (SFHA) exists to lead, represent and support the work of housing associations and co-operatives in Scotland. As part of restructuring we seek to recruit the following position.

Policy and Public Affairs Advisor
Salary: from £30,404 per annum
Location: Glasgow City Centre

The Policy and Public Affairs Advisor will actively contribute to the SFHA’s success through supporting the day to day activities of the Public Affairs Team.

This role will involve:

  • Keeping abreast of live policy and political developments in particular areas that may impact on or be of interest to SFHA’s members and keeping members informed of relevant issues and developments in various formats using various media.
  • Identifying, assessing and taking forward opportunities to influence, lobby and campaign on such issues in conjunction with and by providing support to colleagues in the Public Affairs Team, including supporting the design and delivery of appropriate campaigns and events.

The work of the Policy and Public Affairs Advisor will be part of the foundation upon which the SFHA will be able to build influence amongst key stakeholders.

Post holders will be expected to work flexibly and be able to adjust and adapt to changing priorities.

Closing date: 16th September 2016

For more information on the above position, an application form and job profile please email 

Tuesday, August 23 2016 9:28


SFHA conference season: save the dates



9 & 10 September 2016 – Governance Conference, Westerwood Hotel, Cumbernauld

14 September 2016 – Open All Hours: A Guide to Openness and Transparency Launch Event, SFHA Offices, Glasgow – FULLY BOOKED

4 & 5 October 2016 – Property Repairs & Asset Management Conference, Macdonald Aviemore Resort

27 & 28 October 2016 – Scottish Rural & Islands Housing Conference, Peebles Hydro Hotel

10 & 11 November 2016 – Finance Conference, Macdonald Aviemore Resort

1 December 2016 – Scottish Factoring Network Factoring Conference, Grand Central Hotel, Glasgow

You can book a place to any of the SFHA events on its Eventbrite page. Don’t forget to follow SFHA Events Producer Karen Devin on Twitter @KarenDSFHA and @sfha_hq

Friday, August 12 2016 9:27