Housing benefit is very important to housing associations and their tenants. The system can be complex and subject to regular change. Many of the regulations are open to interpretation, however the law and guidance can invariably be favourable to you and your tenants but frequently housing associations fail to make best use of them.
This course is aimed at more experienced staff involved in allocations, rent collection, arrears recovery and tenant advice.
The course will be led by Clair Malpas who is a qualified practitioner in the welfare field having gained a Masters in Social Welfare Law. She currently works for Cassiltoun Housing Association and has worked in the welfare field for over 10 years. She is an experienced trainer having delivered courses both internally for her own organisation and for external agencies.
The cost of the course is £140 to members and £205 to non-members. To book your place, please e-mail
training@sfha.co.uk. Visit our website at
www.sfha.co.uk to view forthcoming events and training.
